• Training & Familiarisation: A full range of commissioning and maintenance training programmes are available to help ensure the long-term, successful operation of sealless pumps.
  
  
  
  
  
  
• Troubleshooting & Failure Analysis: HMD’s experienced team of Field Service Engineers are on-hand to provide assistance with failure analysis and to help determine the root cause of operation, performance or reliability issues. Leveraging various diagnostic methods and an extensive background in magnetic drive pump operation and performance optimisation, the HMD service team can make recommendations on remedial and corrective actions to resolve problems and prevent repeat occurrences.
  
  
  
  
• Upgrades, Retrofits & Re-Rates: Modifications to rotating equipment are advised whenever process conditions change. HMD Kontro can advise on suitable upgrades, re-rates and retrofits that boost pump performance, optimise efficiency and power consumption, and ensure ongoing safety and compliance.

Spare Parts Kits

• Cartridge Assembly Kit: HMD’s drop-in cartridge assembly contains all of the wetted pump parts (except the main casing) and offers a simple and quick option for pump repair or parts replacement without a skilled operative being required.
• Insurance Kit: Designed to provide uptime continuity and high value, the Insurance Kit contains all the parts that are needed to address the majority of pump breakdowns.
• Service Kit: Provides the best value solution for the parts needed for regular service, and should be kept in stock for planned maintenance activities.
• Commissioning Kit: Includes all applicable gaskets and o’rings that may be needed during the commissioning of a new installation.

Pump Upgrades to Enhance Performance & Reliability

• Secondary Containment
  
• Secondary Control
  
• ZeroLoss™ Containment Shell Upgrade
  
• Modular Bearing Housing Upgrades
  
• Other Engineered Solutions - tailored to meet specific customer requirements such as: duty re-rates, temperature up-rates, filtration systems, instrumentation and many more.