Sundyne is pleased to announce the opening of a new service center, located in our Bombas Ercole Marelli SRL facility in Spain. This new service center leverages the expertise of a factory with more than 50+ years of experience working with API-610 centrifugal pumps. A dedicated team of centrifugal pump experts (each with more than 15 years of experience) will staff the facility, where they will work alongside our team of LMV experts and field service technicians.

Like all Sundyne service centers, this new facility provides the following services to all our partners and customers, on request:

• Installation supervision
• Pre-commissioning and start-up
• Installation follow-up
• Overhaul and repair, either on-site or at one of our workshops
• Installed unit check-ups
• Standard or customized product training, either on-site or at factory
• Parts inventory review & optimization
  
• Permanent technical assistance
• Trouble-shooting expertise, on-site or at factory
• 24/7 service and support hotline
  

• Reduced lead times – diagnosis within 5 days and repair within 10 days

• Sundyne warranty – Genuine Service and Parts are warranted, and their exclusive use protects the original warranty on Sundyne equipment.

In this facility, Sundyne will offer complete pump overhaul and repair services. Leveraging world class engineering and manufacturing capabilities with unparalleled technical knowledge, Sundyne can quickly bring older or bad acting units to as new conditions. Improving Mean Time Between Failure (MTBF) and maximizing uptime.

This new facility is specifically designed for:

• All Sundyne pumps are eligible for Overhaul and Repair Services.
• Customers with limited resources and/or the need for quick turnaround time on repairs.
• Machines in particularly difficult applications where material upgrades may improve performance and extend maintenance intervals.
• Complex issues or machines that require non-standard repair capabilities.

Types of Overhaul and Repair Services Offered by Sundyne:

• Standard Performance Test
• NPSH Test, single point
• Extended mechanical run test
• Impeller – trim & balance
• Inducer – balance
• Shaft – balance
• Pump case – re-serrate flange face
• Machining
• Vibration Monitoring
  

• Welding

• Lapping

• Electrical Run Out

• Liquid Penetrate

• Inspection

• Recommended Spare Parts

• Parallel and Series Operation

• Conversions and Re-Rates

• Uptime Assurance

   

At this new facility, Sundyne will offer a variety of training programs under the SundSCHOOL banner. Available to our partners, employees, and customers, these sessions are designed to provide intensive focus on key areas relevant to our individual product groupings. The sessions are led by our field service engineers, senior product specialists, and dedicated Aftermarket engineers who possess strong, diversified work experience.

Maintenance & Operations School 

Sundyne offers a 3-day course, which focuses on the proper installation, operation and maintenance procedures.  Participants learn how to ensure optimum equipment performance from Sundyne products. Courses are designed by our highly experienced engineers specifically for Maintenance Mechanics, Supervisors, and Engineers.

Using both theory and practical work, participants gain experience in product assembly, failed hardware investigation, performance testing and real-life problem solving.

Specific topics covered are as follows:

• Sundyne design concepts

• Seal cavity pressures

• Their influence on mechanical seal performance

• Their influence on overall pump performance

• Mechanical seal environmental control

• Use of design features for seal environment control

• Field change of mechanical seal systems

• Mechanical seal repair

• NPSH (Net Positive Suction Head)

• NPSH influence on pump performance

• NPSH influence on mechanical seals

• Cavitation

• Condition Monitoring

• Monitoring & Analysis

• Parallel and Series Operation

• Fault Diagnostics

• Sundyne interchangeability

• Stock requirements

• Installation and mounting

Sundyne also provides personalized workshops, which can be hosted at one of our global manufacturing sites or on-site at your facility. Simply get in touch with your Area Sales Manager and we can begin outlining the content, scope and features of your session.

Sundyne also offers a wide variety of documents through our online downloads section, and for print through the Print on Demand portal. Go to www.sundyne.com and click the “Download Center” tab to download documents straight to your device.

• Information available on the Sundyne website includes:
• Location and contact information for Sundyne Factory Service Centers
• Field Engineering Bulletins (available for Sundyne ASM’s and Channel Partners only)
• Sales Brochures
• Downloadable posters
• Product overviews
• Information on new product launches

Sundyne World Headquarters
14845 W. 64th Ave.  |  Arvada, CO 80007 USA  |  +1 303-425-0800  |  www.sundyne.com